Policies & governance
Accessibility statement
Last updated: 2026
We want everyone to be able to use our service and this website, regardless of ability or the technology they use. Accessibility is an ongoing commitment, and we keep working to improve the experience for all our patients.
How we've designed this website
- We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standard.
- Colours and text are chosen to maintain readable contrast, and the site is designed to work on phones, tablets and computers.
- The site can be navigated with a keyboard, and we use clear headings, labels and meaningful link text.
- You can usually change text size and zoom using your browser or device settings without breaking the layout.
Adjustments to your care
We can make reasonable adjustments to help you access our care for example, appointments by video or telephone, flexible timing, extra time, or sharing information in a different format. If there is something that would make our service easier for you to use, please tell us.
Known limitations
Despite our efforts, some content may not yet be fully accessible. We review the site regularly and prioritise fixes that have the greatest impact. If you encounter a barrier, letting us know helps us put it right.
Feedback & contact
If you have difficulty using this website or need information in a different format, contact us at info@jomjens.com or call 09114839336. We will consider your request and aim to respond promptly.